About

Family-owned and independent since 1956, now in its third generation, with offices in Cookeville, Livingston, Smithville and Lebanon.
Family-owned and independent since 1956, now in its third generation, with offices in Cookeville, Livingston, Smithville and Lebanon.

About Swallows Insurance Agency

A family-owned independent agency, serving Tennessee since 1956

Since 1956, Swallows Insurance Agency has helped individuals, families and business owners protect what matters most. Elmo Swallows founded the agency in Livingston, and today it is in its third generation of family and local ownership, with offices in Cookeville, Livingston, Smithville and Lebanon. Because we’re independent, we compare options from the companies we represent, explain them in plain language and help you choose coverage that fits your life and your budget.
A woman in a blue blazer organizes papers at a desk while a man in a white shirt stands in a bright office.

Headquartered in Cookeville

480 Neal Street, Suite 100, Cookeville, TN

The independent advantage

We work for you, not for an insurance company

We represent a range of reputable insurance companies, so our advice starts with your needs instead of one company’s product list. The result is more choice, honest comparisons and the right blend of price, coverage and service.

More choices, better value

We shop your coverage with the companies we represent so you can compare real options side by side, not a single take-it-or-leave-it quote.

Advice in plain language

Our licensed agents explain every option clearly, so you know exactly what you are buying and why it matters.

On your side at claim time

From choosing coverage to filing a claim, we are your agent and your advocate at every step, not just on the day you buy.

How we work with you

Getting the right coverage is simple

No jargon, no pressure. Here is what working with our team looks like.

01

Tell us what matters

Share a little about your family, home, vehicles or business. A quick call or an online quote request is all it takes.

02

We shop the market

We compare coverage and pricing from the insurance companies we represent to find your strongest options.

03

Choose with confidence

We walk you through each option side by side, with no pressure and no obligation, so the decision is yours.

04

We stay in your corner

Policy changes, coverage reviews and claims support: we are here for you long after the paperwork is done.

What we protect

Coverage for your home, family and business

Whether you are insuring your first car or a growing company, we build a plan around the way you live and work.

Personal insurance

Protect your family, your home and everything you drive with coverage that fits your life.

Business insurance

Keep your business, your people and your income protected, whatever your industry.

Our basic belief is simple: provide only the best in coverage and personal service.

The Swallows Insurance Agency team

What you can count on

A local team that puts you first

Where To Find Us

DIRECTORY OF LOCATIONS

Independent, local, and close by. Choose a location for directions and office details.

LIVINGSTON, TN
Swallows Insurance Agency
1120 W. Main Street
Livingston, TN 38570

Tel: (931) 823-5641
Fax: (931) 823-2422
Email:

Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm


Mailing Address:
Swallows Insurance Agency
P.O. Box 160
Livingston, TN 38570
COOKEVILLE, TN
Swallows Insurance Agency
480 Neal Street, Suite 100
Cookeville, TN 38501

Tel: (931) 526-4025
Fax: (931) 526-7059
Email:

Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm


Mailing Address:
Swallows Insurance Agency
480 Neal Street, Suite 100
Cookeville, TN 38501
SMITHVILLE, TN
Swallows Insurance Agency
520 W. Broad St, Ste A
Smithville, TN 37166

Tel: (615) 215-4455
Fax: (615) 215-4456
Email:

Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm


Mailing Address:
Swallows Insurance Agency
520 W. Broad St, Ste A
Smithville, TN 37166
LEBANON, TN
First Insurance Group
215 North Cumberland
Lebanon, TN 37087

Tel: (615) 443-4778
Fax: (615) 444-0374

Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm


Mailing Address:
First Insurance Group
P.O. Box 727
Lebanon, TN 37088-0727
Our Team

Our Team of Insurance Professionals

Our focus is to help you make an informed decision about the coverage and policy options you have to be confident in your level of protection and pleased with the process.

Mike Swallows, CIC

Chief Executive Officer
Cookeville, TN | Livingston, TN

Matt Swallows, CIC, CRM

President & Chief Operating Officer
Cookeville, TN

Richard Newman, CIC, CPCU, ARM, AU, CBIA

Account Executive
Cookeville, TN

Kassandra Newman, CIC

Account Executive
Cookeville, TN

James Massengille, CIC

Vice President of Sales
Cookeville, TN

Greg McDonald, CIC

Account Executive
Cookeville, TN

Wes Swallows

Director of New Business, Personal Lines
Cookeville, TN

Jerred Cardoza, AFIS

Account Executive
Cookeville, TN

Chris Smith

Director Of I.T. and Facilities
Cookeville, TN

Kelly Swallows, CIC

Vice President of Operations
Cookeville, TN

Loretta Crouch, CPSR, CISR

Commercial Lines
Cookeville, TN

Chad Richardson, CISR, CLCS, CIC

Director of New Business, Commercial Lines
Cookeville, TN

Shawna Kirby, CISR, CIC

Commercial Lines Account Manager
Cookeville, TN

Tiffany Smith, CPIA, CISR

Commercial Lines Account Manager
Cookeville, TN

Mikayla Howard

Mikayla Howard

Commercial Lines
Cookeville, TN

Chelsea Huddleston

Chelsea Huddleston

Commercial Lines
Cookeville, TN

Kristin Short

Kristin Short

Commercial Lines
Cookeville, TN

Cayden Fair

Cayden Fair

Commercial Lines
Cookeville, TN

Jennifer Wallace

Employee Benefits Specialist
Cookeville, TN

Jennifer Short

Jennifer Short

Employee Benefits Specialist
Cookeville, TN

Sheila Norrod, CPSR

Personal Lines Manager
Cookeville, TN

Wendy Mayberry, CPIA, AFIS

Personal Lines Account Manager
Cookeville, TN

Lisa Moody, CISR

Personal Lines Account Manager
Cookeville, TN

Darla Richardson, CISR

Personal Lines Account Manager
Cookeville, TN

Cathy Handy

Administrative Assistant
Cookeville, TN

Toni Evans

Director of Client Engagement
Cookeville, TN

Tom Stephens, CIC

Executive Vice-President
Livingston, TN

Bettye Cyrus, CISR

Personal Lines Account Manager
Livingston, TN

Johnny Mac Lesko

Accounting
Livingston, TN

DW

Donna Wilson

Controller
Livingston, TN

Gabe Colwell, MBA, CPCU, CIC, AINS

Account Executive
Smithville, TN

Dolores Fisher, CISR

Commercial Lines Account Manager
Smithville, TN

Samara Williams

Samara Williams

Commercial Lines Account Manager
Smithville, TN

Ava Nokes

Ava Nokes

Personal Lines Account Manager
Smithville, TN

JB

Jeff Brown

Lebanon, TN

BD

Bill Dodson

Lebanon, TN

CT

Connie Trammel

Lebanon, TN

CH

Cindy Hunter

Lebanon, TN

LB

Laura Bergdorf

Lebanon, TN

BW

Brandi Williams

Lebanon, TN

KB

Keisha Brooks

Lebanon, TN

CC

Chuck Coffee

Lebanon, TN

Let's talk

Let's find the right coverage for you

Get a free, no-obligation quote in minutes, give us a call, or stop by our Cookeville office on Neal Street. We’d love to meet you.
Swallows Insurance Agency is licensed in Alabama, Arizona, Florida, Georgia, Indiana, Kentucky, Maryland, Michigan, Mississippi, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia and Wyoming. Insurance coverage cannot be bound or changed by submitting any online form or application on this site. No binder, insurance policy, change, addition or deletion to insurance coverage takes effect unless and until it is confirmed directly by a licensed agent.

Personalized Support

We listen to your needs and tailor our services to match, ensuring you receive the right coverage for your unique situation.

Competitive Rates

Our pricing structure is designed to be competitive, giving you the best value without compromising on service.

Trustworthy Advisors

Our knowledgeable agents provide insights and advice, helping you navigate your options with confidence.