A Warm Welcome
First Insurance Group is now part of the Swallows Insurance family.
If you have arrived here as a client of First Insurance Group, you are in the right place! Same Lebanon office, same familiar team, same phone number — now with the wider market and added products that come with being part of Swallows Insurance.
Adding Independent Value To Your Insurance
The Right Coverage.
At the Right Price.
At Swallows Insurance Agency we’re committed to safeguarding our clients’ financial security and quality of life with sincere, experienced guidance, personalized attention, and unwavering dedication—shielding you from the unexpected and preparing for the future.
The Independent Advantage
Local Agents & Services
No-Obligation Quotes
Top-Rated Carriers
Licensed Professionals
What We Cover
Coverage for Every
Chapter of Life
From your home to your business, we find the policy that fits your life — and your budget.
Business Insurance
BOP, general liability, workers’ comp, commercial auto — complete protection for businesses of all sizes.
Auto, home, renters, life, umbrella — we protect what matters most to you and your family.
From life insurance to specialized business and organizational coverage, we provide protection designed for your unique situation.
We provide different coverage options to adapt to your specific insurance needs—for your family, your business, and your team.
Coverage Tailored For You
The advantage and strength of an independent agency working for you.
We take great pride in delivering exceptional customer service every day. Whether you connect with us online, over the phone, via email, or in person, we value every opportunity to assist you.
Access to top-rated carriers
Concierge-style service
We work for you, not one carrier
Marketplace Independence
We answer to you — not to just one insurance company.
What Sets Us Apart
Three things you notice
the moment we start.
Every agency promises good service. What independence actually buys you is a wider market to shop, sharper advice on what you truly need, and a team that answers when you call.
Real Choice
Because we answer to you rather than to one insurer, we can place your coverage across a deep bench of well-established national and regional carriers — then bring you the offer that genuinely fits.
Seasoned Expertise
Our advisors have spent their careers inside this industry. They translate the fine print, point out the gaps others miss, and stay in your corner from the first quote through the final claim.
Service That Sticks
We look after policyholders the way we’d look after our own families. Call, email or stop in and you reach someone who already knows your account and what’s riding on it.
Our Core Values
INNOVATIVE
We are not content with the way it has always been done. We keep testing better tools and clearer explanations so the people who rely on us stay informed and well protected.
COLLABORATIVE
We work as one team toward shared goals. What one advisor learns, the whole agency learns — so your file benefits from every bit of experience in the building.
COMPASSIONATE
Real relationships sit at the heart of this business. We are after long partnerships and genuine friendships, not a signature and a file that gets closed.
INTEGRITY
We hold ourselves to the highest professional standard, because the trust this agency has spent decades earning is the one thing we can never replace.
Reliability When It Matters Most
Increase your financial security.
Reduce your financial risk.
Our experience and dedication, coupled with strong relationships with the companies we represent, let us offer a range of products that are well-understood and can be customized to your specific needs while remaining cost-effective.
Tailored insurance solutions with exceptional client service—personalized support, timely assistance, and comprehensive coverage.
Request policy services, documents, certificates and more through our secure client portal, anytime.
Easily access claims and bill payments through our direct carrier listings. Convenient service anytime you need it.
Our goal is to guide you in making informed decisions about your coverage, so you feel confident in your protection.
Peace Of Mind
4 steps to better coverage
Strongly focused on your needs, with fantastic local service—better coverage has never been easier than with Swallows Insurance Agency.
01
Connect
Tell us about you and what you want to protect.
02
Compare
We shop top-rated carriers to find your best fit.
03
Customize
Tailor coverage and limits to match your life or business.
04
Covered
Enjoy ongoing concierge service and peace of mind.
Here to Help
Get in touch
We’re here to assist you with all your insurance needs. Don’t hesitate to reach out with your questions or to get a quote.
Where To Find Us
DIRECTORY OF LOCATIONS
Independent, local, and close by. Choose a location for directions and office details.
LIVINGSTON, TN
Swallows Insurance Agency
1120 W. Main Street
Livingston, TN 38570
Tel: (931) 823-5641
Fax: (931) 823-2422
Email:
Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm
Mailing Address:
Swallows Insurance Agency
P.O. Box 160
Livingston, TN 38570
1120 W. Main Street
Livingston, TN 38570
Tel: (931) 823-5641
Fax: (931) 823-2422
Email:
Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm
Mailing Address:
Swallows Insurance Agency
P.O. Box 160
Livingston, TN 38570
COOKEVILLE, TN
Swallows Insurance Agency
480 Neal Street, Suite 100
Cookeville, TN 38501
Tel: (931) 526-4025
Fax: (931) 526-7059
Email:
Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm
Mailing Address:
Swallows Insurance Agency
480 Neal Street, Suite 100
Cookeville, TN 38501
480 Neal Street, Suite 100
Cookeville, TN 38501
Tel: (931) 526-4025
Fax: (931) 526-7059
Email:
Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm
Mailing Address:
Swallows Insurance Agency
480 Neal Street, Suite 100
Cookeville, TN 38501
SMITHVILLE, TN
Swallows Insurance Agency
520 W. Broad St, Ste A
Smithville, TN 37166
Tel: (615) 215-4455
Fax: (615) 215-4456
Email:
Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm
Mailing Address:
Swallows Insurance Agency
520 W. Broad St, Ste A
Smithville, TN 37166
520 W. Broad St, Ste A
Smithville, TN 37166
Tel: (615) 215-4455
Fax: (615) 215-4456
Email:
Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm
Mailing Address:
Swallows Insurance Agency
520 W. Broad St, Ste A
Smithville, TN 37166
LEBANON, TN
First Insurance Group
215 North Cumberland
Lebanon, TN 37087
Tel: (615) 443-4778
Fax: (615) 444-0374
Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm
Mailing Address:
First Insurance Group
P.O. Box 727
Lebanon, TN 37088-0727
215 North Cumberland
Lebanon, TN 37087
Tel: (615) 443-4778
Fax: (615) 444-0374
Office Hours:
Mon-Thurs: 8am-5pm
Friday: 8am-4pm
Mailing Address:
First Insurance Group
P.O. Box 727
Lebanon, TN 37088-0727
Ready When You Are
Stop overpaying for insurance.
Get a free, no-obligation quote. Our agents are ready to help.
Ribbon Cutting Held for Swallows Insurance Agency’s New Smithville Location
FOR IMMEDIATE RELEASE Ribbon Cutting Held for Swallows Insurance Agency’s New Smithville Location The Smithville-DeKalb…
Reliable Support
Dependable assistance whenever you need it. We’re here to provide guidance through every step of your coverage journey.
Comprehensive Coverage
Protect what matters most with our all-inclusive insurance plans designed to cover various risks and safeguard your lifestyle.
Personalized Plans
We tailor our insurance solutions to fit your unique situation. Our agents work with you to build a plan that suits your specific needs.
Competitive Rates
We offer a range of plans that meet your needs without breaking the bank. Get quality coverage at a price that works for you.
Trustworthy Advisors
Our team is committed to honesty and transparency. You can rely on us to provide clear information to help you make informed decisions.
Easy Claims Process
Filing a claim shouldn’t be a hassle. Our streamlined process ensures you get the support you need quickly and efficiently.