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Recent Reviews:


Truly Cares About Customers

★★★★★

5 5 1
Gracie Nicholson has been a stellar liaison and advocate of this Agency, following-up with immediate replies of answers and exceptional recommendations that best serves the LLC.  Gracie has shown corporate responsibility by acknowledging possible issues before they could arise, proving your Agency truly cares about its customers. I received an equal limits and deductibles, etc. cost quote from a competitor, but the service I was receiving from Gracie was worth more to me. I appreciate Swallows' time and efforts afforded me in setting-up what I hope to be a long-lasting business/personal relationship.

The Best Service Ever

★★★★★

5 5 1
As you well know, customer service is no longer a valued-attribute exercised within our society.  However, within the Swallows Agency, prompt customer service not only exists, but is obviously part of it's company core values.  I have just experienced what may possibly have been the best administrative service I will ever come across.

Excellent Customer Service

★★★★★

5 5 1
I just wanted to let you know how wonderful Sheila Norrod is when it comes to taking care of your customers! She is always super fast and responsive. She makes you feel like you are her priority for the day and she does not stop till she gets your questions answered and issues solved. She is one of the many reasons I love Swallows Insurance! Thanks so much for putting customer service at the top of your game!

Great Company

★★★★★

5 5 1
Having an agent that makes your insurance needs simple is worth it's weight in gold. The Team at Swallows help me maintain several policies for personal needs and business needs, and in other states. Thank you all for your customer care and responsiveness. Highly recommend this awesome partner.

Highly Recommend

★★★★★

5 5 1
I would highly recommend them for any of your insurance needs.

Easy

★★★★★

5 5 1
They have provided me great rates and made needed adjustments to my policies in a timely manner. Also quick to respond when we had a claim. Easy to work with.

Dedicated To Us

★★★★★

5 5 1
They went way out of their way to make things work for us.

Nothing But Satisfied

★★★★★

5 5 1
I have been nothing but satisfied with the service and rates they provide. When you do business with them, you not only get an agent, but a friend as well.

Great Service

★★★★★

5 5 1
Really great insurance, service, and advice. The savings are real and actually surprised me.

A Pleasure

★★★★★

5 5 1
Always so friendly and responsive and knowledgeable... you instill an immense confidence in us that we are being well taken care. It is just a pleasure working with you plus you make us feel like old friends!

Excellent

★★★★★

5 5 1
Communication regarding process was excellent and always works hard to get the best rate possible.

Happy, Happy

★★★★★

5 5 1
We get it. Insurance is typically thought of as boring stuff. But when you switch to these folks and save what we saved it's far from boring. It's actually very exciting!

Impeccable All Around

★★★★★

5 5 1
Although our household doesn't use our insurance as if it's a maintenance program, we have had a couple of losses over the years and the response and attention to detail with everything we've experienced has been amazing. From simple needs to complex claims... we could not be happier with the service and financial protection we receive. Plus the insurance premiums we pay for auto, home, and excess liability are fantastic.